Web Hosting Agreement
This Web Hosting Agreement
(this “Agreement”) is between Neccus, LLC formed under the
laws of the State of California with its principal office at 1025
Silverhill Dr. Lafayette Neccus, LLC and the person (individual or legal person)
whose signs Neccus, LLC service order and set up form (the “Order”)
incorporating this Agreement by reference (“Customer”). This Agreement
governs Customer’s use of Neccus, LLC Web hosting service.
1. Services.
Subject to the terms of this Agreement, and contingent on Customer’s
satisfaction of Neccus, LLC credit approval requirements, Neccus, LLC agrees
to provide the web hosting services described in the Order for the fees stated
in the Order.
2. Term.
The initial service term of the Agreement shall begin on the date that Neccus,
LLC generates an e-mail message to Customer announcing the activation of the
Customer’s account (the “Service Commencement Date”) and shall continue
for the first partial month of service plus the number of full calendar months
stated in the Order (the “Initial Term”). Upon expiration of the Initial
Term, this Agreement shall automatically renew for up to three successive
renewal terms of having the same number of full calendar months as the Initial
Term (each a “Renewal Term”) unless Neccus, LLC or Customer provides the
other with written notice of non-renewal at least thirty (30) days prior to the
expiration of the Initial Term or then-current Renewal Term, as applicable. The
Initial Term and any Renewal Term may be referred to collectively in this
Agreement as the “Term.”
3. Payments.
(a)
Fees. Fees are payable in advance on the first day of each billing cycle.
Customer’s billing cycle shall be a calendar month or twelve calendar months, as
indicated on the Order. The first service fee shall include a prorated portion
of the monthly fee for the first partial month of service plus the fee for the
first full billing cycle. Neccus, LLC may require payment in full of the
first fee before beginning service. If the Order provides for credit/debit
card billing, Customer authorizes Neccus, LLC to bill subsequent fees to the
credit/debit card on or after the first day of each billing cycle during the
Term of this Agreement; otherwise Neccus, LLC will invoice Customer via
electronic mail to the Primary Customer Contact listed on the Order. Invoiced
fees may be issued on or before the 1st day of each billing cycle,
and the fees shall be due on the 14th day following invoice date, but
in no event earlier than the first day of each billing cycle.
Payments must be made in
United States dollars. Customer is responsible for providing Neccus, LLC with
changes to billing information (such as credit card expiration, change in
billing address) At its option, Neccus, LLC may accrue charges to be made to
a credit/debit card until such charges exceed $10.00. Neccus, LLC may charge
interest on overdue amounts at the lesser of 1.5% per month or the maximum
non-usurious rate under applicable law. Neccus, LLC may suspend the service
without notice if payment for the service is overdue. Fees not disputed within
sixty (60) days of due date are conclusively deemed accurate. Customer agrees
to pay Neccus, LLC reasonable reinstatement fee following a suspension of
service for non-payment, and to pay Neccus, LLC reasonable costs of collection
of overdue amounts, including collection agency fees, attorney fees and court
costs.
(b)
Fee Increases. Neccus, LLC may increase its fees for services effective the
first day of a Renewal Term by giving notice to Customer of the new fees at
least forty five (45) days prior to the beginning of the Renewal Term, and if
Customer does not give a notice of non-renewal as provided in Section 2
above, the Customer shall be deemed to have accepted the new fee for that
Renewal Term and any subsequent Renewal Terms (unless the fees are increased in
the same manner for a subsequent Renewal Term).
(c)
Taxes. At Neccus, LLC request Customer shall remit to Neccus, LLC all
sales, VAT or similar tax imposed on the provision of the services (but not in
the nature of an income tax on Neccus, LLC , regardless of whether Neccus, LLC
fails to collect the tax at the time the related services are provided.
(d)
Early Termination. Customer
acknowledges that the amount of the fee for the service is based on Customer’s
agreement to pay the fee for the entire Initial Term, or Renewal Term, as
applicable. In the event Neccus, LLC terminates the Agreement for Customer’s
breach of the Agreement in accordance with Section 9 (Termination), or
Customer terminates the service other than in accordance with Section 9
(Termination) for Neccus, LLC breach, the unpaid fees for each billing cycle
remaining in the Initial Term or then-current Renewal Term, as applicable, are
due on the business day following termination of the Agreement.
4. Law/AUP.
Customer agrees to use the service in compliance with applicable law and Neccus,
LLC’s Acceptable Use Policy posted at
http://www.neccus.com (the “AUP”), which is hereby incorporated by
reference in this Agreement. Customer agrees that Neccus, LLC may, in its
reasonable commercial judgment consistent with industry standards, amend the AUP
from time to time to further detail or describe reasonable restrictions and
conditions on Customer’s use of the Services. Amendments to the AUP are
effective on the earlier of Neccus, LLC’s notice to Customer that an amendment
has been made, or the first day of any Renewal Term that begins subsequent to
the amendment. Customer agrees to cooperate with Neccus, LLC’s reasonable
investigation of any suspected violation of the AUP. In the event of a dispute
between Neccus, LLC and Customer regarding the interpretation of the AUP,
Neccus, LLC’s commercially reasonable interpretation of the AUP shall govern.
5. Customer
Information. Customer represents and
warrants to Neccus, LLC that the information he, she or it has provided and will
provide to Neccus, LLC for purposes of establishing and maintaining the service
is accurate. If Customer is an individual, Customer represents and warrants to
Neccus, LLC that he or she is at least 18 years of age. Neccus, LLC may rely
on the instructions of the person listed as the Primary Customer Contact on the
Order with regard to Customer’s account until Customer has provided a written
notice changing the Primary Customer Contract.
6
Indemnification. Customer
agrees to indemnify and hold harmless Neccus, LLC, Neccus, LLC’s affiliates, and
each of their respective officers, directors, agents, and employees from and
against any and all claims, demands, liabilities, obligations, losses, damages,
penalties, fines, punitive damages, amounts in interest, expenses and
disbursements of any kind and nature whatsoever (including reasonable attorneys
fees) brought by a third party under any theory of legal liability arising out
of or related to the actual or alleged use of Customer’s services in violation
of applicable law or the AUP by Customer or any person using Customer’s log on
information, regardless of whether such person has been authorized to use the
services by Customer.
7. Disclaimer of
Warranties.
Neccus, LLC DOES NOT
WARRANT OR REPRESENT THAT THE SERVICES WILL BE UNINTERRUPTED, ERROR-FREE, OR
COMPLETELY SECURE. TO THE EXTENT PERMITTED BY APPLICABLE LAW Neccus, LLC
DISCLAIMS ANY AND ALL WARRANTIES INCLUDING THE IMPLIED WARRANTIES OF
MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NONINFRINGEMENT. TO THE
EXTENT PERMITTED BY APPLICABLE LAW, ALL SERVICES ARE PROVIDED ON AN “AS IS”
BASIS.
8. Limitation of
Damages.
NEITHER PARTY SHALL BE
LIABLE TO THE OTHER FOR ANY LOST PROFITS, OR ANY INDIRECT, SPECIAL, INCIDENTAL,
CONSEQUENTIAL OR PUNITIVE LOSS OR DAMAGE OF ANY KIND, OR FOR DAMAGES THAT COULD
HAVE BEEN AVOIDED BY THE USE OF REASONABLE DILIGENCE, ARISING IN CONNECTION WITH
THE AGREEMENT, EVEN IF THE PARTY HAS BEEN ADVISED OR SHOULD BE AWARE OF THE
POSSIBILIY OF SUCH DAMAGES.
NOTWITHSTANDING ANYTHING
ELSE IN THE AGREEMENT TO THE CONTRARY, THE MAXIMUM AGGREGATE LIABILITY OF
NECCUS, LLC AND ANY OF ITS EMPLOYEES, AGENTS OR AFFILIATES, UNDER ANY THEORY OF
LAW (INCLUDING BREACH OF CONTRACT, TORT, STRICT LIABILITY, AND INFRINGEMENT)
SHALL BE A PAYMENT OF MONEY NOT TO EXCEED THE AMOUNT PAYABLE BY CUSTOMER FOR
THREE MONTHS OF SERVICE.
9.
Suspension/Termination.
(a) Suspension of Service.
Customer agrees that Neccus, LLC may suspend services to Customer without notice
and without liability if: (i) Neccus, LLC reasonably believes that the
services are being used in violation of the AUP; (ii) Customer fails to
cooperate with any reasonable investigation of any suspected violation of the
AUP; (iii) Neccus, LLC reasonably believes that the suspension of service
is necessary to protect its network or its other customers, or (iv) as
requested by a law enforcement or regulatory agency. Customer shall pay Neccus,
LLC’s reasonable reinstatement fee if service is reinstituted following a
suspension of service under this subsection.
(b) Termination.
The Agreement may be terminated by Customer prior to the expiration of the
Initial Term or any Renewal Term without further notice and without liability if
Neccus, LLC fails in a material way to provide the service in accordance with
the terms of the Agreement and does not cure the failure within ten (10) days of
Customer’s written notice describing the failure in reasonable detail. The
Agreement may be terminated by Neccus, LLC prior to the expiration of the
Initial Term or any Renewal Term without further notice and without liability as
follows: (i) upon ten (10) days notice if Customer is overdue on the
payment of any amount due under the Agreement; (ii) Customer materially
violates any other provision of the Agreement, including the AUP, and fails to
cure the violation within thirty (30) days of a written notice from Neccus, LLC
describing the violation in reasonable detail; (iii) upon one (1) days
notice if Customer’s Service is used in violation of a material term of the AUP
more than once, or (iv) upon one (1) days notice if Customer violates
Section 5 (Customer Information) of this Agreement. Either party may terminate
this agreement upon ten (10) days advance notice if the other party
admits insolvency, makes an assignment for the benefit of its creditors, files
for bankruptcy or similar protection, is unable to pay debts as they become due,
has a trustee or receiver appointed over all or a substantial portion of its
assets, or enters into an agreement for the extension or readjustment of all or
substantially all of its obligations.
10. Requests for
Customer Information. Customer
agrees that Neccus, LLC may, without notice to Customer, (i) report to
the appropriate authorities any conduct by Customer or any of Customer’s
customers or end users that Neccus, LLC believes violates applicable law, and
(ii) provide any information that it has about Customer or any of its
customers or end users in response to a formal or informal request from a law
enforcement or regulatory agency or in response to a formal request in a civil
action that on its face meets the requirements for such a request.
11. Back Up Copy.
Customer agrees to maintain a current
copy of all content hosted by Neccus, LLC (NRG Host) nothwithstanding any
agreement by Neccus, LLC to provide back up services.
12. Changes to
Neccus, LLC’s Network.
Upgrades and other changes in Neccus, LLC’s network, including, but not limited
to changes in its software, hardware, and service providers, may affect the
display or operation of Customer’s hosted content and/or applications. Neccus,
LLC reserves the right to change its network in its commercially reasonable
discretion, and Neccus, LLC shall not be liable for any resulting harm to
Customer.
13. Notices.
Notices to Neccus, LLC under the
Agreement shall be given via electronic mail to the e-mail address posted for
customer support on http://www.neccus.com.
Notices to Customer shall be given via electronic mail to the individual listed
as the Primary Customer Contact on the Order. Notices are deemed received on
the day transmitted, or if that day is not a business day, on the first business
day following the day delivered. Customer may change his, her or its notice
address by a notice given in accordance with this Section.
14. Force
Majeure. Neccus, LLC shall not
be in default of any obligation under the Agreement if the failure to perform
the obligation is due to any event beyond Neccus, LLC’s control, including,
without limitation, significant failure of a portion of the power grid,
significant failure of the Internet, natural disaster, war, riot, insurrection,
epidemic, strikes or other organized labor action, terrorist activity, or other
events of a magnitude or type for which precautions are not generally taken in
the industry.
15. Governing
Law/Disputes. The Agreement shall be
governed by the laws of the State of Neccus, LLC, exclusive of its choice of law
principles, and the laws of the United States of America, as applicable. The
Agreement shall not be governed by the United Nations Convention on the
International Sale of Goods. EXCLUSIVE VENUE FOR ALL DISPUTES ARISING OUT OF
OR RELATING TO THE AGREEMENT SHALL BE THE STATE AND FEDERAL COURTS IN CONTRA
COSTA COUNTY, NECCUS,LLC, AND EACH PARTY AGREES NOT TO DISPUTE SUCH PERSONAL
JURISDICTION AND WAIVES ALL OBJECTIONS THERETO.
16.
Miscellaneous. Each
party acknowledges and agrees that the other party retains exclusive ownership
and rights in its trademarks, service marks, trade secrets, inventions,
copyrights, and other intellectual property. Neither party may use the other
party’s name or trade mark without the other party’s prior written consent.
The parties intend for their relationship to be that of independent
contractors and not a partnership, joint venture, or employer/employee. Neither
party will represent itself to be agent of the other. Each party acknowledges
that it has no power or authority to bind the other on any agreement and that it
will not represent to any person that it has such power or authority.
This Agreement may be amended only by a formal
written agreement signed by both parties. The terms on Customer’s purchase
order or other business forms are not binding on Neccus, LLC unless they are
expressly incorporated into a formal written agreement signed by both parties.
A party’s failure or delay in enforcing any provision of the Agreement will not
be deemed a waiver of that party’s rights with respect to that provision or any
other provision of the Agreement. A party’s waiver of any of its right under
the Agreement is not a waiver of any of its other rights with respect to a
prior, contemporaneous or future occurrence, whether similar in nature or
not. The captions in the Agreement are not part of the Agreement, but are for
the convenience of the parties. The following provisions will survive
expiration or termination of the Agreement: Fees, indemnity obligations,
provisions limiting liability and disclaiming warranties, provisions regarding
ownership of intellectual property, these miscellaneous provisions, and other
provisions that by their nature are intended to survive termination of the
Agreement. There are no third party beneficiaries to the Agreement. Neither
insurers nor the customers of resellers are third party beneficiaries to the
Agreement. Customer may not transfer the Agreement without Neccus, LLC’s prior
written consent. Neccus, LLC’s approval for assignment is contingent on the
assignee meeting Neccus, LLC’s credit approval criteria. Neccus, LLC may assign
the Agreement in whole or in part.
This Agreement together
with the Order and AUP constitutes the complete and exclusive agreement between
the parties regarding its subject matter and supercedes and replace any prior
understanding or communication, written or oral.